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Privacy Policy

Jamaican Juicy is committed to protecting your privacy and handling your personal information responsibly, securely, and transparently in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are dedicated to ensuring that any personal information you provide to us is collected, used, stored, and protected appropriately. This Privacy Policy explains how we process your personal data when you visit our website, place an order, subscribe to our services, or otherwise interact with Jamaican Juicy.

1

Personal Information We Collect

When you place an order, create an account, subscribe to our services, or contact us, Jamaican Juicy may collect personal information including:

  • Full Name
  • Email address
  • Postcode
  • Billing Address
  • Delivery Address
  • Telephone Number (where provided)
  • Order and Subscription Information
  • Ingredient Selections
  • Allergy Information Provided
  • Event Booking Details
  • Loyalty and Rewards Programme Information

We only collect personal information that is necessary to provide our products and services, process payments, arrange deliveries, communicate with customers, and comply with our legal obligations.

2

Account Information

If you create an account with Jamaican Juicy, we will collect and store your account details, including your username, password, and any other information you choose to provide within your account profile.

Your password is stored securely and should be kept confidential. You are responsible for maintaining the security of your account credentials and for any activity that occurs under your account.

3

How do we use your information?

Jamaican Juicy only uses your personal information where necessary to provide our products and services.

We may use your information for the following purposes:

  • Processing and fulfilling orders
  • Managing subscriptions and recurring deliveries
  • Delivering products to your chosen address
  • Responding to enquiries and customer communications
  • Managing our bottle return and token rewards programmes
  • Providing customer support and resolving issues
  • Improving the performance, functionality, and security of our website
  • Sending newsletters, promotions, and marketing communications where you have provided consent
4

Newsletter & Marketing Communications

With your consent, Jamaican Juicy may send you marketing communications, including:

  • Newsletters
  • Product Updates
  • Special Offers
  • Promotions
  • Event Information

You are free to withdraw your consent at any time by clicking the unsubscribe link included in our emails or by contacting us directly at: jamaicanjuicyadmin@gmail.com

Opting out of marketing communications will not affect important service-related communications such as:

  • Order Confirmations
  • Delivery Updates
  • Account Notifications
5

Payment Information

Jamaican Juicy does not store or have access to your full payment card details.

All payments are processed securely through trusted third-party payment providers that use industry-standard security measures to protect your payment information.

We only receive the information necessary to confirm that a payment has been successfully completed and to manage your order or subscription.

6

Who We Share Information With

Jamaican Juicy may share your personal information with trusted third parties where necessary to operate our business and provide our services.

These may include:

  • Delivery Service Providers
  • Payment Processing Providers
  • Website Hosting and Technical Service Providers
  • Email Marketing and Communication Platforms
  • Professional Advisers, including Accountants, Legal Advisers, and Insurers where necessary
  • Regulatory Authorities or Law Enforcement Agencies where required by law

We only share the information necessary for these purposes and require third parties to handle your data securely and in accordance with applicable data protection laws.

Jamaican Juicy does not sell, rent, or trade customer personal information to third parties for marketing purposes.

7

Cookies

Jamaican Juicy uses cookies and similar technologies to improve your experience on our website, remember your preferences, analyse website traffic, and help ensure the website functions correctly.

Cookies are small text files stored on your device when you visit our website.

Some cookies are essential for the operation of the website, while others help us understand how visitors use our site and improve its performance.

You can control or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website and your user experience.

Where required by law, we will request your consent before placing non-essential cookies on your device.

8

Data Retention

Jamaican Juicy will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including:

  • Providing our products and services
  • Managing your account
  • Complying with legal, regulatory, and accounting obligations

When personal information is no longer required, it will be securely deleted, anonymised, or otherwise disposed of in accordance with applicable data protection laws.

9

Customer Rights

Under applicable data protection laws, you may have the right to:

Under UK data protection law, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete personal information
  • Request deletion of your personal information in certain circumstances
  • Request restriction of the processing of your personal information
  • Object to the processing of your personal information, including for direct marketing purposes
  • Request a copy of your personal information in a portable format (data portability)

If you would like to exercise any of these rights, please contact us at: jamaicanjuicyadmin@gmail.com

We will respond to your request in accordance with applicable data protection laws.

10

Data Security

Jamaican Juicy takes the security of your personal information seriously.

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised Access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we take reasonable steps to safeguard your information, no method of electronic transmission or storage is completely secure.

We therefore cannot guarantee absolute security, but we are committed to maintaining high standards of data protection and security.

11

Children’s Privacy

Jamaican Juicy's products, services, and website are not intended for children under the age of 18 without the involvement or supervision of a parent or legal guardian.

We do not knowingly collect personal information from children.

If we become aware that personal information has been provided by a child without appropriate parental consent, we will take reasonable steps to delete that information promptly.

If you believe that a child has provided us with personal information, please contact us at: jamaicanjuicyadmin@gmail.com

12

Changes to this policy

Jamaican Juicy reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Where significant changes are made, we will take reasonable steps to notify customers in advance where appropriate.

The most current version of this Privacy Policy will always be available on our website, and we encourage you to review it periodically.

Your continued use of our website and services following any updates to this Privacy Policy constitutes your acceptance of those changes.

13

Contact Details

Business Name:

Jamaican Juicy

Telephone Number:

07508720863

Email Address:

jamaicanjuicyadmin@gmail.com

We aim to respond to all enquiries as quickly as possible.

Jamaican Juicy
07508720863
Jamaicanjuicyadmin@gmail.com
Jamaicanjuicy.co.uk

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