Terms & Conditions
Please read these terms carefully before using our services or purchasing our cold-pressed juices.
All content on this website, including but not limited to text, images, logos, graphics, designs, and other materials, is the intellectual property of Jamaican Juicy and is protected by applicable UK copyright, trademark, and intellectual property laws. The name "Jamaican Juicy" is a trademark and may not be used, reproduced, copied, modified, distributed, published, or otherwise exploited without the prior written consent of Jamaican Juicy. Any unauthorised use of our intellectual property may result in legal action.
All orders placed for goods or services through Jamaican Juicy are subject to these Terms and Conditions. Any variation or amendment to these Terms and Conditions shall only be valid if agreed to in writing by Jamaican Juicy.
You agree that any notices, agreements, disclosures, or other communications provided by Jamaican Juicy electronically satisfy any legal requirement that such communications be in writing.
Jamaican Juicy reserves the right to update, modify, or replace these Terms and Conditions at any time. Any changes will take effect immediately upon publication on this website. It is your responsibility to review these Terms and Conditions before placing an order to ensure that you understand the terms that apply at the time of purchase.
Choose the subscription plan that suits you best:
Fresh juice delivery every week
Fresh juice delivery every other week
One fresh juice delivery per month
At Jamaican Juicy, we make fresh cold-pressed juices to order and deliver them straight to your door. Our flexible subscription options allow you to enjoy your juices as often as you like, with no long-term commitment.
Our juices are freshly made and contain no unnecessary preservatives. For the best quality and taste, they should be consumed within 2 days of delivery and kept refrigerated. If you do not intend to drink all of your juices within this time, we recommend freezing them on the day of delivery. When you're ready to enjoy them, simply thaw in the refrigerator before consumption.
Jamaican Juicy offers flexible Weekly, Bi-Weekly, and Monthly cold-pressed juice subscriptions with no fixed-term commitment.
Your subscription will automatically renew until you choose to pause, skip, or cancel it. To avoid your next payment or delivery, cancellations must be made at least 5 working days before your next billing or delivery date. If a cancellation request is received within the 5-working-day notice period, your next payment and delivery may still be processed and charged.
Our subscription plans are designed to make enjoying fresh, cold-pressed juices simple, flexible, and convenient.
If you wish to make any changes to your subscription, delivery, or order, you must notify Jamaican Juicy at least 3 days (72 hours) before your scheduled delivery date.
This allows us sufficient time to prepare and process your order accurately. Unfortunately, any requests received less than 3 days before the delivery date may not be accommodated, and the original order will be fulfilled as scheduled.
For any further enquiries please email: jamaicanjuicyadmin@gmail.com
Your subscription payment will be automatically charged on the same date each month as your original sign-up date.
Subscription prices will remain the same unless otherwise notified by Jamaican Juicy. Any changes to pricing will be communicated in advance.
Any additional products or extras added to your subscription will be charged separately at the time of purchase.
By subscribing, you authorise Jamaican Juicy to take recurring payments using your chosen payment method until your subscription is paused or cancelled in line with our cancellation policy.
At Jamaican Juicy, all juices are delivered in reusable glass bottles.
Earn 10 tokens for every bottle returned in good condition. Bottles must be empty, undamaged, and free from cracks or chips to qualify.
Subscription customers will also receive a reusable plastic delivery crate. You are responsible for keeping the crate safe and returning it at your next delivery. A replacement fee may apply if the crate is lost or damaged.
If you do not wish to use a delivery crate, you can opt out when setting up your subscription.
Thank you for helping us reduce waste and support a more sustainable future.
Jamaican Juicy currently delivers within a 15-mile radius of our location.
To check if we deliver to your area, simply enter your postcode at checkout. Our system will automatically confirm whether your address falls within our delivery zone.
If your postcode is outside our delivery area, unfortunately we will be unable to fulfil your order at this time.
Delivery charges will be calculated automatically at
checkout based on your postcode.
Your order will be delivered on your selected delivery date. Deliveries are made within scheduled time slots, allowing flexibility for traffic, weather, and other unforeseen delays.
If you need to change your delivery date, time, or address, you must notify us at least 72 hours (3 days) before your scheduled delivery.
Requests made within 72 hours of delivery may be subject to additional charges and cannot be guaranteed.
For any delivery enquiries or change requests, please contact us at jamaicanjuicyadmin@gmail.com.
Once you have selected your delivery date and time, it is your responsibility to ensure that you or a member of your household is available to receive the order.
For food safety reasons, Jamaican Juicy does not deliver to safe places, leave orders unattended, or deliver to neighbours. Orders must be received directly by you or a member of your household, and proof of purchase may be required upon delivery.
If we are unable to complete the delivery because no one is available to receive the order, additional charges may apply. Any requested re-delivery will also be subject to a re-delivery fee.
Please ensure your delivery details are correct and that someone is available during your allocated delivery time slot.
Jamaican Juicy caters for a wide range of events, including birthdays, weddings, christenings, corporate events, parties, and other special occasions.
Whether you are hiring our mobile unit or booking specific equipment and services, a deposit will be required to secure and reserve your chosen date.
Bookings are not confirmed until the required deposit has been received. Once confirmed, we will work with you to ensure our services meet the needs of your event.
All Jamaican Juicy event bookings include a member of our team as standard. However, customers remain responsible for ensuring that any equipment provided by Jamaican Juicy is treated with reasonable care while at the event.
Any loss, damage, theft, or misuse of equipment may result in additional charges. Where a security deposit has been paid, Jamaican Juicy reserves the right to retain all or part of the deposit to cover the cost of repairs, replacement, or cleaning where necessary.
Customers will be notified of any damage-related charges following the event.
Event dates and times are only secured once the required deposit has been received.
It is the customer's responsibility to ensure that the correct event date, time, and booking details are provided at the time of booking. Jamaican Juicy cannot guarantee availability if an incorrect date or time has been booked.
If you realise that you have entered the wrong date or time, please contact us as soon as possible. We will do our best to accommodate any changes; however, this cannot be guaranteed and will be subject to availability.
Depending on how much notice is given and any costs already incurred, deposits may be nonrefundable and may be retained if a booking needs to be amended due to incorrect information provided by the customer.
For all event bookings, customers should inform Jamaican Juicy of any allergies, intolerances, or dietary requirements before confirming their booking. While we take reasonable precautions when preparing and serving our products, we cannot guarantee that our products are completely free from allergens due to the risk of cross-contamination during preparation, storage, and service.
To discuss any allergen concerns or dietary requirements before making a booking, please contact us at jamaicanjuicyadmin@gmail.com.
It is the customer's responsibility to notify us of any relevant allergies or dietary requirements before the event date.
At Jamaican Juicy, we take great pride in the quality of our products and services and are committed to providing the best possible experience for our customers.
While we strive for accuracy in every order and event booking, mistakes can occasionally occur. If we make an error relating to your order, event date, delivery, or booking details, please contact us as soon as possible so that we can investigate the issue and work to resolve it promptly.
Customer satisfaction is important to us, and we will make every reasonable effort to provide an appropriate solution where we are responsible for an error.
Jamaican Juicy cold-pressed juices are fresh, perishable products that must be stored correctly to maintain their quality and freshness.
All juices should be refrigerated immediately upon delivery and consumed within 2 days. Any juices not intended for consumption within this period should be placed in the freezer on the day of delivery.
To allow for safe freezing and natural expansion, the first two bottles in your order are filled to 500ml. Additional bottles contain 425ml to provide adequate space for freezing. Any remaining juice from
your order will be supplied in a separate bottle to ensure you receive the full volume purchased.
It is the customer's responsibility to follow the storage instructions provided. Jamaican Juicy cannot accept liability for any loss of quality, spoilage, or product deterioration resulting from incorrect storage or failure to follow our aftercare guidelines.
Our Bottle Return Programme is designed to reward customers for helping us reduce waste and reuse packaging.
When you receive your Jamaican Juicy order, your juices will be supplied in reusable glass bottles. Once you have finished your juices, you can either recycle the bottles yourself or return them to us.
For every bottle returned in good condition, you will receive 10 tokens. These tokens can be saved and accumulated over time or redeemed against eligible products on the Jamaican Juicy website, including juices, wellness shots, and other available items.
To qualify for tokens, bottles must be returned empty and free from cracks, chips, or other damage.
Everyone can take part in the Jamaican Juicy Bottle Return Programme, whether you are a one-time customer, a returning customer, or a subscription member.
Damaged bottles do not qualify for the Jamaican Juicy Bottle Return Programme.
If a bottle is cracked, chipped, broken, or otherwise damaged, it cannot be safely reused and will not be eligible for the 10-token reward. Only bottles returned in good condition will qualify for tokens.
All returning customers and subscribers are automatically enrolled in our Token Rewards Programme. You can earn 10 tokens for every empty glass bottle returned in good condition, as well as for being a returning customer.
To qualify, bottles must be empty, undamaged, and free from cracks or chips.
Tokens can be collected and redeemed against future purchases on the Jamaican Juicy website, including juices, wellness shots, subscription products, and other eligible items. Jamaican Juicy reserves the right to amend the Token Rewards Programme and redemption values at any time.
No. Your Jamaican Juicy tokens do not expire.
You are free to save, collect, and redeem your tokens whenever you choose. Whether you prefer to use them on your next order or build them up towards larger rewards, your tokens will remain available on your account until redeemed.
Jamaican Juicy reserves the right to amend the Token Rewards Programme in the future; however, any changes will be communicated to customers in advance.
Redeeming your Jamaican Juicy tokens is simple. Any available tokens can be applied at checkout and used towards eligible purchases on our website.
Your token balance will be displayed in your personal profile, and you can choose to redeem your tokens when placing an order.
For all custom orders, it is the customer's responsibility to carefully review their selected ingredients before completing their purchase.
Customers must ensure that any allergies, intolerances, dietary requirements, or preferences are considered when placing an order. If you have a specific allergy or dietary concern, please contact us before ordering.
Jamaican Juicy cannot accept responsibility for any issues arising from incorrect ingredient selections made by the customer or from dietary and allergen information that has not been disclosed to us prior to purchase.
At Jamaican Juicy, we do our best to accommodate customers' dietary requirements and preferences. However, we cannot guarantee that our products will be suitable for all dietary needs or that they will be completely free from specific allergens.
Customers are responsible for reviewing ingredient information and ensuring that products are suitable for their individual dietary requirements before purchase.
Due to the personalised nature of custom-made products, custom orders are non-refundable and non-returnable.
Once a custom order has been placed and payment has been processed, it cannot be cancelled, exchanged, or refunded unless the product is faulty or not as described.
Customers are responsible for reviewing all ingredient selections and order details before completing their purchase.
Please inform us of any allergies, intolerances, or dietary requirements before placing your order.
At Jamaican Juicy, we regularly use a variety of fruits, vegetables, celery, ginger, seeds, and other natural ingredients in our juices and wellness products. While we take care during preparation, our products are made in an environment where these ingredients are frequently handled.
If you have a food allergy or specific dietary concern, please contact us before ordering so we can advise you on suitable options.
Orders must be cancelled at least 3 days (72 hours) before the scheduled delivery date.
If a cancellation request is received after this notice period, your order may have already been processed. In such cases, you may still be charged and the products may still be delivered.
This cancellation policy applies to one-time orders only. Subscription cancellations are subject to the separate notice periods outlined in our Subscription Terms.
If your order arrives damaged, please contact Jamaican Juicy as soon as possible with details of the issue and, where possible, photographic evidence.
Once the damage has been verified, we will arrange a replacement order at no additional cost to you.
We are committed to ensuring that all customers receive their products in excellent condition.
At Jamaican Juicy, we strive to ensure that every order is packed accurately. However, if an item is missing from your order, please contact us as soon as possible.
Once we have verified the issue, we will arrange for the missing item to be delivered or provide an appropriate resolution.
We appreciate your understanding and will do our best to resolve any issues quickly and efficiently.
Due to the perishable nature of our fresh cold-pressed juices and other food products, Jamaican Juicy does not offer refunds for products that have been correctly delivered and are of satisfactory quality.
However if a product arrives damaged, faulty, or is not as described, please contact us as soon as possible so that we can investigate and provide an appropriate resolution.
Jamaican Juicy products are intended to support and encourage a healthy, balanced lifestyle. Our juices are not intended to diagnose, treat, cure, or prevent any diseases, medical conditions, or illness’s.
Any health or nutritional information provided by Jamaican Juicy is for general information purposes only and should not be considered medical advice.
If you have any medical conditions, allergies, dietary concerns, or are seeking treatment for a health issue, we recommend consulting a qualified healthcare professional before consuming our products.
Our cleanse packages have been curated to support your wellness goals and not to cure or replace any medication or diseases that you may have. If you are looking for a resolution for any of these issues please contact a healthcare professional.
Customers are responsible for reviewing ingredient information and ensuring that products are suitable for their individual dietary requirements before purchase.
A healthy juice cleanse may be suitable for most adults (18+). However, if you are pregnant, breastfeeding, diabetic, have a medical condition, or taking medication, please consult your healthcare professional before starting any dietary programme.
At Jamaican Juicy, we aim to keep our products fairly priced and affordable for our customers. However, we reserve the right to adjust our prices from time to time due to factors beyond our control, including inflation, increases in ingredient costs, supplier pricing, packaging, and operational expenses.
Any changes to pricing will be updated on our website and, where applicable, subscription customers will be given reasonable notice before any changes take effect.
All promotions, discounts, and special offers are available for a limited time only and are valid only during the advertised Promotional period.
Once a promotion has expired, it can no longer be redeemed or applied to purchases. Customers who miss a promotional period will need to wait until a future offer becomes available.
Jamaican Juicy reserves the right to amend, extend, withdraw, or terminate any promotion at any time without prior notice.
Jamaican Juicy will not be liable for any indirect, incidental, special, or consequential loss arising from the use of our products or services.
To the fullest extent permitted by law, our total liability for any claim relating to an order shall not exceed the total amount paid for the products giving rise to that claim.
Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or any rights that cannot be excluded under applicable consumer protection laws.
These Terms and Conditions and any disputes or claims arising out of or in connection with them shall be governed by and interpreted in accordance with the laws of England and Wales.
By using the Jamaican Juicy website and placing an order with us, you agree that the courts of England and Wales shall have jurisdiction to settle any dispute or claim arising from these Terms and Conditions or your use of our products and services.
Nothing in these Terms and Conditions affects any statutory rights available to consumers under applicable UK law.
While we strive to ensure that all information on this website is accurate and up to date, Jamaican Juicy makes no warranties or representations regarding the completeness, accuracy, or reliability of the content provided.
Jamaican Juicy shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of, or inability to use, this website.
If you have any questions regarding these
Terms and Conditions, please contact us at: